Getting More Out of the Telephone

Net Temps offers this excellent time saving tip: “Structure your telephone time”.

Set aside certain periods of the day to accept, initiate and return calls. The best time to accept incoming calls is just prior to lunch or at the end of the work day (the other person will not want to dawdle on the phone at those times either) — so whenever possible, let others know this is your preference and set that time aside so you are available. When initiating or returning calls, the best time to contact those difficult-to-reach clients is early in the morning, just before or after lunch, or late in the day.

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